Clients who pay for travel tickets using a Discovery Bank card (including the previous Discovery Card) get cover through Discovery Insure or Visa (underwritten by Chubb) for medical incidents (including COVID-19) during their travels.
Your travel insurance covers:
Your travel insurance doesn't cover:
Limits, terms and conditions apply. Please contact your insurance provider for more info.
Your travel insurance only covers medical and travel expenses related to medical emergencies beyond your or the carrier's control. This means that you don't get travel insurance cover through your qualifying Discovery Bank card or Discovery Card if:
If a carrier cancels your flight or cruise journey, you must claim from them directly. Each carrier has its own cancellation process. Some carriers may even waive cancellation fees and penalties. You need to contact your carrier for more information on policies, processes and the cancellation fees or charges that apply.
For travel bookings made through Discovery Vitality's travel partners, please see here for information regarding their changes and cancellations For bookings through all other travel providers, please contact them directly to understand their terms and conditions.
If an emergency or outbreak occurs in your destination country while you're on your trip, the destination country will begin a process for medical evacuation, quarantine or emergency procedures.
If you need to provide proof of medical insurance, contact the relevant insurer below, and they'll assist you with proof of cover, and answer any cover-related queries. Always tell Discovery Bank your travel plans before travelling. It allows us to help you better in case of an emergency.
In the case of an emergency, contact the local authorities in your destination country.
If you can't contact the local authorities, need further assistance, or you'd like information about your cover, use these details:
Insured by:
Discovery Travel Insurance through Discovery Insure Ltd
Contact on:
