Department of Labor

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Online Services For Individuals

if you're looking for a job. There are immediate openings in key industries throughout New York State.

New rules are in effect for reporting part-time work. Please read the guidelines before submitting your weekly certification for UI or PUA benefits.

if you experience issues logging in with your NY.gov username and password. You can also certify for weekly benefits with our automated phone system by calling 833-324-0366 (for PUA) or 888-581-5812 (for UI).

To file a Shared Work claim or to certify for weekly benefits, please sign in to your account below or create a new account. If you are not a Shared Work participant, and you need to file a new claim, please go to unemployment.labor.ny.gov to file your first claim for unemployment insurance benefits.

WARNING: Use of a Virtual Private Network (VPN), proxy, or internet anonymizer service will cause problems with your ability to apply or certify for benefits. Turn these services off before accessing online services. If you cannot turn off your VPN please call 1-888-209-8124 to apply for benefits or 1-888-581-5812 to certify for benefits.

If you are an employer or filing representative/agent looking to use Unemployment Insurance Employer Online Services go to the Employer Online Services page for information and to sign in.

If you are a parent/guardian of a Child Performer and need to request a 15 day or 12 month Child Performer Permit, go to the Information for Child Performers page for information about Child Performers and to request a permit online.

IMPORTANT: Please do NOT use the "BACK" button on your browser when using Online Services.

NY.gov ID

Sign In with your NY.GOV IDs only.

Important Reminders

• Do not give anyone, including family members, your NY.GOV username or password. You may face civil or criminal penalties if you do.
• If you are filing for Unemployment Insurance and you cannot use our system without the help of another person, you must be present each time that person enters our system for you. If you are not present, you may be subject to penalties, including loss of benefits. Also, you must enter your username and password. Please remember that you are responsible for your helper's actions.

With an online account, you can.

• Apply for Unemployment Insurance benefits (file a claim -- your claim is processed faster when you file online) and access other online services;
  • Monday through Thursday 7:30 a.m. to 7:30 p.m.;
  • Friday from 7:30 a.m. to 5:00 p.m.; and
  • Weekends from 12:01 a.m. Saturday through 7:00 p.m. Sunday.
  • Sunday from 12:01 a.m. to midnight;
  • Monday through Friday from 7:30 a.m. to midnight; and
  • Saturday from 12:01 a.m. to midnight.
  • Upload a resume, browse top jobs in seconds, and see how you match;
  • Apply to positions relevant to your skills;
  • Connect with businesses directly is your skills match a job opening;
  • Explore training opportunities through Coursera to step up in your career!

  If you already have an NY.GOV ID.

  Please choose the "Sign In" button above and then enter your NY.GOV Username and Password.

  If you already have an online account with the Department of Labor, such as for Unemployment Insurance, then you also have a Virtual Career Center account. To access your Virtual Career Center account, sign in using your NY.GOV ID username and password. This will bring you to the "My Online Services" page. In the Job Search box, choose the JobZone Button.

  If you do not have an NY.GOV ID.

  Choose the "Create NY.GOV Account" button above and follow the directions. Important: If you completed an application for Unemployment Insurance on the phone with the Telephone Claims Center, please wait at least one business day before creating your NY.GOV ID.

  To create a new NY.GOV account, you will be asked for some personal information, including:

  • An email address you use regularly and one that you do not share with anyone else. For example, you cannot use your husband's or wife's email address; you must have your own. This is very important, because the system allows only one NY.GOV account linked to a particular email address.
  • First name and last name: please be aware that you will not be able to change the name you enter, so please enter your correct, legal name.

  Still need help?

  • Check our NY.GOV ID Frequently Asked Questions.
  • Questions about how to file a claim? Go to The Unemployment Claimant Benefit Process page.
  • Questions about certifying weekly Unemployment Insurance Benefits? Go to Certify for Weekly Unemployment Insurance Benefits page.
  • For detailed information about Unemployment Insurance, go to our Frequently Asked Questions and/or our claimant handbook.