Student Health Insurance Billing & Waivers

Cardinal Care is an annual plan and students must make their health insurance decision every year, by the waiver deadline of their entry quarter.

Students are assigned this insurance “to do” item in Axess.
For more details about the plan, including coverage and costs, please see the Vaden Insurance webpage.

If you wish to request a waiver from Cardinal Care, and your health insurance plan meets the coverage requirements, please follow the steps below:

To initiate the waiver process, log into Axess to view and complete the insurance "to do" item. Then follow next steps to submit your waiver request.
Be sure to submit your waiver request prior to the deadline. September 15 is the deadline for students entering Stanford for Autumn quarter.
For more details, please see the Vaden Cardinal Care Enrollment pages.
To reach the Vaden Insurance team regarding Cardinal Care Health Insurance, please submit a help ticket.
Please note:
- After a waiver request is initiated, it will be in "pending" status while it is reviewed. This can take 7-10 business days. Please respond promptly to any requests for additional information so the review process can be completed within the expected timeline.
- Then, after a waiver is reviewed and approved, please allow 5 business days for it to post to the account.
- Once processed, both the charge and the waiver will remain on the student financial account for Autumn (the waiver pays the charge). The charge will not appear on the Winter or Spring terms.
What if I don’t see the Health Insurance “to do” item in Axess?

If you don’t see this “to do” item in Axess, this may be a cache issue. Please try the following:
1. Please clear your browser cache completely (including cookies), close the browser completely, and restart Axess.
2. If that doesn't work, please reattempt using a different browser (try Firefox or Edge).